Analysis and Development of a Web-Based Flower Board Rental Information System with the PIECES Approach

Abstract

This study aims to design and develop a web-based information system for flower board rental at Zona Florist as a solution to the challenges of manual recording, which often caused service delays, data duplication, and administrative errors. The system was constructed with five main tables—orders, users, products, incoming goods, and outgoing goods—integrated to support transaction management and stock control. The design analysis employed the PIECES framework to evaluate improvements in performance, information accuracy, cost efficiency, inventory control, process optimization, and service quality. The development process followed the Waterfall methodology, which consists of requirement analysis, system design, implementation, testing, and maintenance. The results indicate that the system is capable of enhancing the speed of order processing, providing structured data management, and reducing errors typically found in manual records. Data integration within the system strengthens inventory tracking and assists management in generating real-time reports. Furthermore, customer services benefit from improved transparency, accuracy, and professionalism. In conclusion, the proposed information system effectively addresses Zona Florist’s operational needs in managing both rental orders and stock flow. It also supports the sustainability of the business by delivering services that are more efficient, reliable, and responsive to customer demands.